Clerk, the vocational title, commonly refers to a white-collar worker who conducts general office or, in some instances, sales tasks. The responsibilities of clerical workers commonly include record keeping, filing, staffing service counters and other administrative tasks. In American English, this includes shop staff, but in British English, such people are known as shop assistants and aren't considered to be clerks. Also, the pronunciation's different: /klɑː(ɹ)k/ ('clark'/'clahk… (More on Clerical)